Individual and Bulk Group / Department Rights Now Available in Control Portal

We are happy to announce new and improved Group / Department rights menus in the Control Portal.

A reminder of what these "Rights" mean in terms of system functionality means..

Show My Calls

Barge-in, Listen & Whisper

See Presence

See Calls

Call Operations

User Operations

You can see the Rights tab within each user / extension menu

You can see the Rights tab under Bulk Edit once you select one or multiple users