If you are experiencing issues with calls to T-Mobile numbers not connecting, please use this link to register your number and caller ID on T-Mobile's network.

https://callreporting.t-mobile.com/

We have published an updated Chrome Extension in the Chrome App Store

https://chromewebstore.google.com/detail/1stream-client/obegkpmjkhpjfhmdjdojmenmlbepenme

We have updated some marketing / campaign assets for 1Stream partners that resell in the Control Portal.

We are happy to announce a inbound calls by Phone Number / DID now available in the Reports Section of the 1Stream Portal.

The report is available for any accounts with Core, Engage, Intelligence, and Power Plans.

We will be updating all accounts in all US & Canada -data centers to system version 20 update 7 on Sunday March 22nd from 12AM - 8AM (New York Time). The expected down time is 5-15 minutes per account to allow for services restart. No action is required for all apps and phone system functionality to work once the update is applied to each account. If there is any concerns, we suggest you setup call forwarding at the carrier level for any of your phone numbers until the maintenance is completed on all accounts.

https://status.1stream.com/pages/maintenance/5699a5a3bed7f75e4700031d/69a867f690ff0a0585376eb6

We will be updating all accounts in all APAC - Australia & New Zealand data centers to system version 20 update 7 on Friday, March 6 from 3AM - 6AM (Sydney). The expected down time is 5-15 minutes per account to allow for services restart. No action is required for all apps and phone system functionality to work once the update is applied to each account. If there is any concerns, we suggest you setup call forwarding at the carrier level for any of your phone numbers until the maintenance is completed on all accounts.

https://status.1stream.com/pages/maintenance/5699a5a3bed7f75e4700031d/699c8917bb3cfb0594840fc6

We are rescheduling a previously maintenance that didn't occur as planned. We will be updating all accounts in all UK & Europe data centers to system version 20 update 7 on Tuesday, March 3rd from 10PM - 1AM (Amsterdam Time). The expected down time is 5-15 minutes per account to allow for services restart. No action is required for all apps and phone system functionality to work once the update is applied to each account. If there is any concerns, we suggest you setup call forwarding at the carrier level for any of your phone numbers until the maintenance is completed on all accounts.

https://status.1stream.com/pages/maintenance/5699a5a3bed7f75e4700031d/699c876801766205ebb4fab0

We will be updating all accounts in all UK & Europe data centers to system version 20 update 7 on Wednesday, February 18 from 10PM - 1AM (Amsterdam Time). The expected down time is 5-15 minutes per account to allow for services restart. No action is required for all apps and phone system functionality to work once the update is applied to each account. If there is any concerns, we suggest you setup call forwarding at the carrier level for any of your phone numbers until the maintenance is completed on all accounts.

https://status.1stream.com/pages/maintenance/5699a5a3bed7f75e4700031d/698de1dfdc06a905f7a47d30

On March 5 our data center vendor in Dallas has informed us of physical switch infrastructure maintenance that will affect DALCLOUD06, DALCLOUD07, Control Portal & 1Stream Portal for North American. This total impact window is approx 20 minutes somewhere between 5am-7am (Dallas Time). During this time, you will have a brief service disruption to your account if you are on the affected systems.

https://status.1stream.com/pages/maintenance/5699a5a3bed7f75e4700031d/6986311baf5ec005f5f89929