We have updated some marketing / campaign assets for 1Stream partners that resell in the Control Portal.

We are happy to announce a inbound calls by Phone Number / DID now available in the Reports Section of the 1Stream Portal.

The report is available for any accounts with Core, Engage, Intelligence, and Power Plans.

We will be updating all accounts in all US & Canada -data centers to system version 20 update 7 on Sunday March 22nd from 12AM - 8AM (New York Time). The expected down time is 5-15 minutes per account to allow for services restart. No action is required for all apps and phone system functionality to work once the update is applied to each account. If there is any concerns, we suggest you setup call forwarding at the carrier level for any of your phone numbers until the maintenance is completed on all accounts.

https://status.1stream.com/pages/maintenance/5699a5a3bed7f75e4700031d/69a867f690ff0a0585376eb6

We will be updating all accounts in all APAC - Australia & New Zealand data centers to system version 20 update 7 on Friday, March 6 from 3AM - 6AM (Sydney). The expected down time is 5-15 minutes per account to allow for services restart. No action is required for all apps and phone system functionality to work once the update is applied to each account. If there is any concerns, we suggest you setup call forwarding at the carrier level for any of your phone numbers until the maintenance is completed on all accounts.

https://status.1stream.com/pages/maintenance/5699a5a3bed7f75e4700031d/699c8917bb3cfb0594840fc6

We are rescheduling a previously maintenance that didn't occur as planned. We will be updating all accounts in all UK & Europe data centers to system version 20 update 7 on Tuesday, March 3rd from 10PM - 1AM (Amsterdam Time). The expected down time is 5-15 minutes per account to allow for services restart. No action is required for all apps and phone system functionality to work once the update is applied to each account. If there is any concerns, we suggest you setup call forwarding at the carrier level for any of your phone numbers until the maintenance is completed on all accounts.

https://status.1stream.com/pages/maintenance/5699a5a3bed7f75e4700031d/699c876801766205ebb4fab0

We will be updating all accounts in all UK & Europe data centers to system version 20 update 7 on Wednesday, February 18 from 10PM - 1AM (Amsterdam Time). The expected down time is 5-15 minutes per account to allow for services restart. No action is required for all apps and phone system functionality to work once the update is applied to each account. If there is any concerns, we suggest you setup call forwarding at the carrier level for any of your phone numbers until the maintenance is completed on all accounts.

https://status.1stream.com/pages/maintenance/5699a5a3bed7f75e4700031d/698de1dfdc06a905f7a47d30

On March 5 our data center vendor in Dallas has informed us of physical switch infrastructure maintenance that will affect DALCLOUD06, DALCLOUD07, Control Portal & 1Stream Portal for North American. This total impact window is approx 20 minutes somewhere between 5am-7am (Dallas Time). During this time, you will have a brief service disruption to your account if you are on the affected systems.

https://status.1stream.com/pages/maintenance/5699a5a3bed7f75e4700031d/6986311baf5ec005f5f89929

On February 26, our data center vendor in Dallas has informed us of physical switch infrastructure maintenance that will affect DALCLOUD05 and some of our dedicated server accounts. This total impact window is approx 20 minutes somewhere between 5am-7am (Dallas Time). During this time, you will have a brief service disruption to your account if you are on the affected systems.

https://status.1stream.com/pages/maintenance/5699a5a3bed7f75e4700031d/698630007cf2640601903b07

On February 19, our data center vendor in Dallas has informed us of physical switch infrastructure maintenance that will affect our Dallas Session Border Controller platform which handles remote device registration. This total impact window is approx 20 minutes somewhere between 5am-7am (Dallas Time). This wont impact anything other that physical devices that register through Dallas and all modern device templates have a redirection in place to a sister data center if the primary is not responding.

https://status.1stream.com/pages/maintenance/5699a5a3bed7f75e4700031d/69862ed35737e705fbc94450

In this 4 hour maintenance window, Saturday February 28th 8AM - Noon (New York Time) we will be doing maintenance on sign-in systems and 1Stream integration portal & apps for all customers in US & Canada. During this time, anyone utilizing CRM/PSA/ERP integrations including user facing apps and automation workflows like transcription will intermittently be unable to login and/or use the integration services. Anyone who uses the SSO mechanism for things like web clients will be unable to do so intermittently. We suggest you login before the window so you have an active session ahead of time.

https://status.1stream.com/pages/maintenance/5699a5a3bed7f75e4700031d/6984a59ace35030591e5f795