All Announcements

Upcoming FCC Changes and Branding Updates

Improvement
Announcement

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Branding Updates

We're updating our branding to "1Stream" to better align with our goals as MORE than a unified communications platform. Our websites are adjusting to use the 1Stream.com domain, and you should start receiving emails from @1Stream.com as well.

All existing links and emails will continue to work as we redirect things over to the new resources, however you may need to adjust your mailbox rules or filters for our new emails.

FCC Compliance Webinar

Ready or not, here they come!

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We know telecom is not the first thing you think about when you use the word "compliance" a technology, IT, or Managed Services Provider. However, it is important to understand that things are coming down that ultimately does affect you in one shape or another.

What's the major push for all of these new changes?

Fraudulent calls and text messages. This topic can expand to robo dialing, blast messaging and how these are use to scam people. It can surely expand to new AI based technology too. This is an across the board situation that any voice enabled platform will be required to comply with. It doesn’t matter if you are using Teams Voice, Zoom Phone, Ring Central, Twilio, Hubspot, or 1Stream powered by bvoip.

 Recorded Webinar  

 

Quality of Life and Bug Fixes

v20

  • CID Rules can now be edited in the Inbound Rules menu
  • The Licenses menu now has a bulk license tool to mass set users to a license level
  • You are now able to mass download multiple recordings, which download as a zip file
  • The Activity and Event log pages are available in the frontend properly
  • The Uptime field is now visible on the homepage of each system no matter your rights
  • The Prompt field has been added back to the IVR list
  • Call flow scripts are now properly selectable in IVRs
  • The Holiday Importer no longer adds OfficeClosed.wav as the default holiday prompt
  • Holidays with no prompt selected now properly show on the frontend
  • The Email Notifications list now allows for listing emails with space after the comma
  • Voicemail boxes are properly restricted