User Extension Status Change from Control Portal
New Feature
Announcement
Phone System
UCaaS Business Communications
CCaaS Contact Center
In addition to our previously announced User Queue Status, we have deployed a new feature in the control portal that allows you to control the standard User / Extension status. Once you have navigating to a specific account, and then to the Extensions menu, you will see a top menu item called Status.
You can hover over the status circle at the bottom left of a user's icon to see the current status.
You can then select one or multiple users / extensions and press the status menu button to make a change.
You will have a new tab where you can manage all extension's statuses:
